LEGAL & COMPLIANCE

PRIVACY POLICY

Effective Date: January 1, 2026 | Trowbridge Plumbing LLC (MN License # PM061315)

1. INFORMATION WE COLLECT

Trowbridge Plumbing LLC collects personal information provided directly by clients during service intake, phone calls, or online checkout via Stripe. This includes:

  • Contact details: Full Name, Phone Number, Email Address, and Service Delivery Address.
  • Service & Facility Data: Property type, plumbing system details, issue descriptions, and preferred appointment windows.
  • Payment Information: Transaction details processed securely through Stripe PCI-DSS compliant infrastructure. Trowbridge Plumbing LLC does not store full credit card numbers on local servers.

2. HOW WE USE YOUR INFORMATION

Client information is strictly utilized to deliver master plumbing services, dispatch emergency technicians, process flat-rate service payments, send appointment confirmations, and fulfill municipal permit requirements in Chisago and Washington Counties.

3. DATA PROTECTION & ZERO THIRD-PARTY SELLING

We maintain strict administrative, technical, and physical safeguards (including 256-bit SSL encryption) to protect client data against unauthorized access. We do NOT sell, rent, or trade client personal information to third-party advertisers or lead brokers under any circumstances.

4. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or your data, please contact our Compliance Desk at:

Trowbridge Plumbing LLC

15310 Panola Dr, Lindstrom, MN 55045

Phone: (651) 400-2477 | License # PM061315